StockxPro does not accept any after-sales
application that subjectively believes that the product is defective or of poor
quality. If you have any question, can contact Customers Service firstly. Buy
with confidence and enjoy a great shopping experience!
We will do our best to provide you 100%
satisfaction. If you want to apply a return, please contact our customer
service and informed of the reason for returning. All items sent back to us
must be complete in the original condition with all tags and labels: unused,
not worn, altered or washed, etc.
If you want to return your items, pls
contact us to get the shipping address.
And all items must stay in original status:
unworn, unwashed, and with all tags attached.
---- Before you place an order, you need to
confirm the color, size and style we offered, and if it is not the quality
problems, StockxPro don't accept return.
---- StockxPro sent the correct size to
you, but you feel is not fit, then we don't accept return, so suggest you can
contact Customers Service to check the CM of insole before shipping after you
puchased.
---- If it is the quality problem or we
ship mistaken version to you, please take photos of the item and send the
pictures to us. We will take responsibility for the quality problem item.
---- We are not responsible for packages
which lost in transit.
----If your item is intercepted by customs,
we will send it to you again. (But we will only resend it once)
No return or exchange under these
situations:
1) We do not accept items that with any
quality problem which is due to subjective awareness of defective goods.
2) We do not accept the returns of any item
that has been used, damaged, engraved, or altered.
3) We do not accept which shoes you ordered
wrong size or style.
4) We do not accept items that are
unauthorized, packaged incorrectly, or improperly insured.
5) We do not assume obvious problems that
can be seen in QC(include wrong size, wrong shoes, flaws) so please check QC
pictures more carefully before shipping.
We
will only refund if we receive the sneakers that meet the above return conditions.
We will appreciate your cooperation and
trust.
